Accounting for Normal People
If you’ve always wondered why bookkeeping never seems logical, or wasted hours looking for old receipts because your accountant said you’re going to owe a penalty … trust me, it’s not you.
Anyone can occasionally be tone deaf. For others, it’s a chronic condition.
A lot of arrogant bosses have had their true nature caught on video recently. I find it both entertaining, as well as educational.
Small Stuff: Charging Customers Credit Card Fees
I usually write about larger themes around business growth. But it’s often the small stuff that can hurt you. Charging customers credit card fees is a sure way to piss them off.
What it Really Takes to Lead
This is the one characteristic that distinguishes a leader from a manager. Learn what underpins all other leadership skills.
You Will Piss Off a Customer
If you own a business, you will, inevitably piss off a customer. Learn the best way to handle it when you do.
Businesses Can’t Do Everything Well
Caution! The following terms may make you feel queasy: Accounting, I.T., H.R. If you’re breaking out in a cold sweat then you’re a business owner.
